Our North American Supply Chain network brings technology and people together in innovative ways to deliver state–of–the–art products, services, and expertise. Our extensive portfolio of opportunities span from traditional inventory, fulfillment and delivery to specialized strategy, automation, engineering, analytics, leadership, and logistics. Our diverse network paired with a continued commitment to and investment in our people, process, platforms and the communities in which we live and serve are the foundation on which we build our bright future.
If you are interested in leveraging your talents to drive innovation, customer satisfaction, market growth, personal development and industry change in a dynamic team work environment---please explore the opportunities within our world class Supply Chain team!
Position Summary: The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success. Primary Responsibilities:
Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget
Analyze and conceptualize methodology
Make appropriate improvements to department processes and procedures
Participate in the hiring of skilled associates
Develop individual associate’s skills, standards and morale through training and coaching
Direct, support and delegate tasks as appropriate to an individual associate’s skill level
Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary
Understand and effectively communicate company policies to ensure compliance and consistent administration
Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance
Compute figures to accurately plan/adjust headcount to meet department’s objectives
Foster communication and teamwork among staff to ensure accomplishment of operational goals
Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations
Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures
Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner
Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 or email firstname.lastname@example.org for more information.
EEO is the Law English Version – Revised November 2009
EEO is the Law Supplement English Version – Revised September 2015
Pay Transparency Nondiscrimination Provision
Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-888-490-4747.