Learn more about this opportunity.


Sr. Business Analyst II - Framingham, MA

Function: Store Operations
Location: Staples Corporate Center, Framingham, MA US
Date posted: 4/30/2018 2:36:03 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1043278

Position Summary

At Staples we have 100’s of terabytes of data throughout our global company.  Come help us unlock the information within this data.  As part of the Finance organization, the Business Systems team works closely with functional business users to identify and deliver reporting and analytics to help make data analysis faster and easier, enabling associates at every level to make more informed decisions on the internal operations of the company.  The team utilizes a variety of information management tools to develop and deploy data, reporting, analysis, and integration services to corporate and field customers. 
Primary Responsibilities
  • Possess the unique ability to bridge the gap between business and technology
  • Utilize a variety of analytical tools, along with their business and technical skills, to define and document business and data requirements on key efforts 
  • Lead requirements gathering sessions and provide thought leadership during requirements gathering efforts
  • Produce business and data requirements documentation along with business process flow, work flow, data flow, business rules, and wireframe artifacts that support requirements documentation
  • Work with the project managers and business to ensure requirements are well documented and understood across the business and development teams
  • Work with QA teams to define test plans and test cases and lead testing efforts
  • Gain knowledge of the multitude of databases utilized by the organization, from both a business and technical perspective
  • Problem solve in a fast-moving and highly diverse environment
  • Handle multiple projects simultaneously while ensuring accuracy and timeliness are not compromised
  • Thrive on delivering applications and analysis quickly, accurately, and always exceeding customer expectations
New Business Intelligence Solutions 
  • Define new reporting functionality and analytic requirements/opportunities across multiple business units
  • Serve the Business Systems group as a lead to define requirements for developing and maintaining reports, dashboards, and scorecards that track key merchant, partner, and business metrics responsible from different data sources/business units
  • Capture and translate requirements, through a variety of interviewing, analysis and facilitation techniques, to create coherent report design documents leading to successful business intelligence solutions.
  • Work with business analysts and business users to achieve an understanding of their data use in order to develop reporting and analysis requirements to meet their needs on a number of performance metrics (financial analysis, customer behavior and spending patterns and company system integration projects)
  • Act as a liaison between business owners and technical associates within the company to ensure the data collected and processed is both actionable and relevant to business needs
  • Own complete projects, which includes understanding the business process that the application supports all the way through to roll-out and support.  Tools developed could have as few as one user and as many as 2000
  • Work with business partners to understand business objectives. Ensure accuracy and timeliness of data and logic and ensure it fits with the business objectives. Develop insight to data, and review findings with business partner.  Provide superb customer service through clear and concise communications as well as complete documentation
Quality Control and Continuous Process Improvement
  • Develop and maintain repeatable, systemic processes
  • Look for ways to make internal team processes more efficient
  • Work with business partners, identifying areas where we can use technology to make processes more efficient


Basic Qualifications


  • Bachelor’s Degree required
  • 5+  years related experience gathering business requirements and creating process flows, work flows, data flows, functional specifications, test plans and cases
  • 5+ years experience (intermediate to advanced) Microsoft  Office Suite
  • Experience with Business Intelligence Solutions
  • Strong data analysis and business skills
  • Strong working knowledge of relational and dimensional data models
  • Experience with OLAP, interactive executive dashboards and Oracle/DB2 SQL a plus 
  • 5+ years experience working with both technical and business teams required
  • Team player
  • Experience working with both technical and business teams
  • Strong Customer service "consultant" orientation
  • Strong interpersonal, verbal and written communication skills
  • Enthusiasm for making a positive impact to the company


Preferred Qualifications


  • Master’s degree a plus but not required
  • Knowledge of analytic approaches and methods (reporting; modeling; optimization)
  • Ability to translate business processes into technical solution
  • Project management experience;  ability to handle multiple projects simultaneously
  • Enthusiasm for making a positive impact to the company


There's more to explore