Position Summary This position will support the achievement of facility goals and objectives by ensuring the associates are adequately trained and prepared to execute job responsibilities. The Trainers are responsible for administering the associate development programs to new and existing associates. Primary Responsibilities • Administer training to new hires and core associates. Trainers will facilitate OJT training, classroom training, one-on-one training, MHE training, Best Practices, department safety training, facility tours, retraining, break periods, and more. • Keep training materials and curriculum current in respect to changes in Standard Operating Procedures and Policy changes. • Follow up in a timely and professional manner with mentors, new hires, and leaders to determine training effectiveness and collaborate on new ideas to improve training. • Work with supervisors to determine training needs and follow-up training needs. • Provide regular feedback to supervisor regarding status of training initiatives. • Serve as meet and greet contact for new associates. • Handle operational concerns/questions regarding training on an individual basis with integrity, consistency, and in compliance with company policies and procedures. • Motivate and encourage associates to achieve personal and departmental goals. • Investigate and find the cause to training issues and suggest solutions to the departmental goals. • Ensure a safe operating environment is maintained at all times. • Work as a team member by interacting and communicating with fellow associates and manages in a cooperative, constructive manner. • Perform other duties as required Work Hours Standard location schedules apply. During peak times, overtime may be required or scheduled. Equipment & Tools Utilized Writing instruments, material handling equipment, knife, packing material dispenser, automatic carton sealing machine and computer.
Education/Training • High School Diploma or equivalent required. • Certification in all material handling equipment in the facility is required. Skill Requirements • Basic computer skills with working knowledge of Microsoft Word and Excel • Basic reading, writing and math skills, good verbal and written communications skills • Detail oriented • Basic understanding and functionality of Staples training systems • Ability to make decisions and problem solve; ability to work independently • Ability to effectively and constructively resolve conflict Physical Demands Physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Work requires moderate physical effort and use of motor skills requiring manual dexterity. While performing duties of this job, associate will regularly sit, stand, walk, stoop, kneel and crouch. Associate may lift, push or pull boxes/merchandise weighting between 70 pounds and 100 pounds. Regularly operate warehouse equipment which requires manual dexterity requiring some coordinated movements. May require physical effort associated with using the computer or hand-held scanner to enter information
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 or email firstname.lastname@example.org for more information.
EEO is the Law English Version – Revised November 2009
EEO is the Law Supplement English Version – Revised September 2015
Pay Transparency Nondiscrimination Provision
Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-888-490-4747.