Description

THE WORLD’S MOST LOVED BRANDS TRUST US TO PROMOTE THEIRS.

 

Staples’ Promotional Products Division (SPP) is the world's most trusted source for branded solutions.  We are Designers, Curators, and Brand Champions.  We are committed to providing outstanding service and exceptional value by being your business partner in brand development. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility.

 

Our products do more than just promote your clients’ brands, they tell a story about who they are.

Our team of trusted experts, innovative offerings, strategic relationships and happy clients – allow Staples to stay a continued leader in the promotional products industry.

 

***Learn more about what we do:

http://www.staplespromoproducts.ca/en/

https://www.youtube.com/watch?v=CP15hB7ol0M

https://www.youtube.com/watch?v=ruCSR2FRqK0

 

Staples, The Working and Learning Company.  Career opportunities to help you work, learn and grow!

 

Job Summary

•                 The Acquisition Account Manager will report to the Director Of Business Development and drive new business growth through proactive proposals, presentations and account management excellence to new and existing clients in the Enterprise/ Large Account space 

•                 The Acquisition Account Manager is responsible for achieving team sales and profit goals and designing and implementing strategic business plans and reviews for Enterprise Accounts 

•                 The Acquisition Account Manager handles incoming quote requests for Enterprise Accounts (key major accounts who spend over $250,000 per year, have a contract with SPP, and have both program and special-order business requirements) and Non-Enterprise Accounts, as well as completes the order-entry form to submit order requests to the Special-Order Team

•                 The Acquisition Account Manager will also participate in a mandatory 18-month Strategic Account development program with course curriculum, Miller Heiman Professional Selling Skills training and experiential learning opportunities

 

Job Responsibilities

•                 Develops and executes Proactive Marketing - Business Development Strategies to identify New Clients and to provide organic growth for existing key accounts

•                 Works with the Director, Business Development to develop target account strategy, prospect lists, existing account business development best-practices

•                 Achieves revenue, gross margin and account targets through sales to new and existing clients

•                 Prospecting – Networking - Funnel Management

•                 Presentations, proposals and pitches

•                 Handles incoming quote requests for Prospects and key Accounts

•                 Ensures margin is at plan for each client and across the team

•                 Ensures SPP is within contracted inventory levels for key program clients

•                 Maintains knowledge of client contracts and keeps them current collaborating with Strategic Account Managers and Regional Sales Managers

•                 Manages account profitability and discusses the results with the team and with the customer upon request

•                 Responds immediately to inquiries, issues and customer complaints 

•                 Increases sales by staying current with thought leadership, new products, trends

•                 Develops documents and implements marketing strategies to penetrate prospect contacts, existing clients, to grow accounts and increase revenue

•                 Researches and prepares proposals to ensure maximum profit and market competitiveness

 

Innovation and Change

•                 Works with the Business Development to develop unique strategies for new business acquisition, and to improve business best-practices

 

Internal & External Customers / Suppliers as well as Third Parties

•                 Strategically plans for key Prospects and Accounts through management of the sales process: understanding customer strategies and decision-making processes, forecasting new business, managing the sales funnel/following through in order to gain more business and maintain customer relationships

•                 Acts as a liaison between SPP and customers with regards to invoicing and service concerns

 

People Leadership

•                 Coordinates, leads, trains and supports new business and existing client growth efforts with team resources (E.g. Special-Order Representative, Marketing, Program Specialist, Merchandising, Finance)

•                 Works with Special Order Team to ensure that all Special-Order orders are placed and delivered according to the customer requirements

•                 Collaborates with the program team to manage all aspects of the program business

 

Business Strategy

•                 Sets growth targets and designs growth plans 

•                 Researches, contacts, qualifies, prepares, plans and presents packaged solutions to grow existing and acquire new accounts

 

Key Performance Indicators

•                 Topline Sales Goals & Growth

•                 Margin Percentage Goals & Growth

•                 18-Month Professional Development Course Curriculum Completion

Qualifications

Education/Experience

Experience:

•                 2-5 years sales and/or customer service experience.

•                 Experience in the Promotional Merchandise Industry preferred.

 

Education:

•                 University or college diploma in sales or business or equivalent working experience within a B2B sales environment is preferred

 

Professional Certifications / Licenses

•                 CSP designation or CPSA graduate is preferred

 

Other Skills

•                 Bilingual capabilities a plus

 

Staples is an equal opportunity employer and an accommodation will be provided during the hiring process if requested.