DescriptionTHE WORLD’S MOST LOVED
BRANDS TRUST US TO PROMOTE THEIRS.
Staples’ Promotional Products Division
(SPP) is the world's most trusted source for branded solutions. We are Designers, Curators, and Brand
Champions. We are committed to providing
outstanding service and exceptional value by being your business partner in
brand development. That's why companies large and small, all over the world,
turn to us for the resources they need to increase brand reach and visibility.
Our products do more than just promote your
clients’ brands, they tell a story about who they are.
Our team of trusted experts, innovative
offerings, strategic relationships and happy clients – allow Staples to stay a
continued leader in the promotional products industry.
***Learn more about what we do:
http://www.staplespromoproducts.ca/en/
https://www.youtube.com/watch?v=CP15hB7ol0M
https://www.youtube.com/watch?v=ruCSR2FRqK0
Staples, The Working
and Learning Company. Career
opportunities to help you work, learn and grow!
Job Summary
•
The Acquisition Account
Manager will report to the Director Of Business Development and drive new
business growth through proactive proposals, presentations and account
management excellence to new and existing clients in the Enterprise/ Large
Account space
•
The Acquisition Account
Manager is responsible for achieving team sales and profit goals and designing
and implementing strategic business plans and reviews for Enterprise
Accounts
•
The Acquisition Account
Manager handles incoming quote requests for Enterprise Accounts (key major
accounts who spend over $250,000 per year, have a contract with SPP, and have
both program and special-order business requirements) and Non-Enterprise
Accounts, as well as completes the order-entry form to submit order requests to
the Special-Order Team
•
The Acquisition Account
Manager will also participate in a mandatory 18-month Strategic Account
development program with course curriculum, Miller Heiman Professional Selling
Skills training and experiential learning opportunities
Job Responsibilities
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Develops and executes
Proactive Marketing - Business Development Strategies to identify New Clients
and to provide organic growth for existing key accounts
•
Works with the Director,
Business Development to develop target account strategy, prospect lists,
existing account business development best-practices
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Achieves revenue, gross
margin and account targets through sales to new and existing clients
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Prospecting – Networking
- Funnel Management
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Presentations, proposals
and pitches
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Handles incoming quote
requests for Prospects and key Accounts
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Ensures margin is at plan
for each client and across the team
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Ensures SPP is within
contracted inventory levels for key program clients
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Maintains knowledge of
client contracts and keeps them current collaborating with Strategic Account
Managers and Regional Sales Managers
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Manages account
profitability and discusses the results with the team and with the customer
upon request
•
Responds immediately to
inquiries, issues and customer complaints
•
Increases sales by
staying current with thought leadership, new products, trends
•
Develops documents and
implements marketing strategies to penetrate prospect contacts, existing clients,
to grow accounts and increase revenue
•
Researches and prepares
proposals to ensure maximum profit and market competitiveness
Innovation and
Change
•
Works with the Business
Development to develop unique strategies for new business acquisition, and to
improve business best-practices
Internal &
External Customers / Suppliers as well as Third Parties
•
Strategically plans for
key Prospects and Accounts through management of the sales process:
understanding customer strategies and decision-making processes, forecasting
new business, managing the sales funnel/following through in order to gain more
business and maintain customer relationships
•
Acts as a liaison between
SPP and customers with regards to invoicing and service concerns
People Leadership
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Coordinates, leads,
trains and supports new business and existing client growth efforts with team
resources (E.g. Special-Order Representative, Marketing, Program Specialist,
Merchandising, Finance)
•
Works with Special Order
Team to ensure that all Special-Order orders are placed and delivered according
to the customer requirements
•
Collaborates with the
program team to manage all aspects of the program business
Business Strategy
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Sets growth targets and
designs growth plans
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Researches, contacts,
qualifies, prepares, plans and presents packaged solutions to grow existing and
acquire new accounts
Key Performance
Indicators
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Topline Sales Goals &
Growth
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Margin Percentage Goals
& Growth
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18-Month Professional
Development Course Curriculum Completion
QualificationsEducation/Experience
Experience:
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2-5 years sales and/or
customer service experience.
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Experience in the
Promotional Merchandise Industry preferred.
Education:
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University or college
diploma in sales or business or equivalent working experience within a B2B sales
environment is preferred
Professional
Certifications / Licenses
•
CSP designation or CPSA
graduate is preferred
Other Skills
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Bilingual capabilities a
plus
Staples is an equal opportunity employer and an accommodation will be provided during the hiring process if requested.