Manages complex tenders including detailed review of tender documents, furniture specifications, application and product strategy.
Prepared to contribute to discussions in the product strategy and value engineering of the furniture solution.
Identifies deviations from furniture specification clearly and concisely.
Contributes to qualifying questions pertaining to furniture product specifications.
Demonstrates ability to manage multiple project priorities with high volume production and a high degree of accuracy.
Aptitude for professional client facing interactions and actively participates in Customer Presentations.
Dedicated design resource assigned to high profile and national/strategic accounts.
Tracks, records and communicates design hours accrued for chargeable design projects.
Assists in calculating and proposing chargeable design services for job costing.
Consults with Sales Team in the layout, design and space planning of furniture specifications for client offices.
Travel to client’s location to confirm critical site dimensions and/or finishes and other project details when applicable.
Performs programming, space planning, furniture selection, layout, product pricing, design and selection of fabrics and finishes, includes as-built drawings, space plans and final installation drawings for specification and installation of furniture.
Provides professional customer interface by regularly attending client planning meetings to determine furniture needs and develops solutions to meet these needs.
Presents solutions to Sales Team and the Customer as required.
Offers technical design and creative consultation to customers by answering routine and highly specialized questions regarding furniture systems.
Coordinates, develops, and reviews proposed project designs, power/data plans with reference to architectural construction/electrical plans.
Prepares presentation material including color finish boards.
Reviews job site to ensure critical site dimensions and power/data locations suit proposed furniture plans.
Validates plans against construction, electrical engineering and Architect & Design (A&D) drawing sets and communicates any discrepancies.
Provides on-site job inspections comparing construction drawings to final build-out as required.
Develops project specifications, audits specifications against plans, assures specifications are ready for order entry and manages changes and revisions.
Provides evidence of self-checks for specifications and performs audits of peer’s to ensure accuracy pertaining to quantity, application and finishes.
Verifies the company design standards have been met and national processes followed.
Works with installers to ensure installation meets customer specifications.
Provide design support and assistance for on-boarding new team members.
Provide coaching and training for the on-going development of design peers and furniture sales reps.
Participates in the development of design expertise as a subject matter expert.