Position Summary:

Responsible for the daily activities related to the installation of Allsteel and other contract furniture systems.  Duties may also include: delivery, assembly, installation, repair and service of warranty and non-warranty office furniture case-goods and seating.  Assists in training and provides work direction to furniture delivery, installation, and repair associates.   Reports to Furniture Installation Manager or Regional Furniture Operations Manager.

Primary Duties and Responsibilities: .

·        Responsible for leading large projects and/or leading installations for high profile clients.

·        Will be required to travel and be away up to 4 weeks

·        Will be required to run crews of up to 30 installers 

·        Provides supervision, work direction and training to internal and third party contract systems furniture installers to ensure proper installation in a timely fashion. Special emphasis on training and developing Junior Leads.

·        Must be able to calculate estimated man-hour requirements to complete installations per customer’s timeframe, and successfully deliver job completion within those man-hours. Maintains jobsite time sheets for installation crews.

·        Must be qualified in reading construction and CAD installation blueprints, and capable of field measuring a worksite in preparation for installation.

·        Loads systems furniture orders onto truck and delivers and stages product at the customer’s site for installation.  Completes furniture assembly/installation as per installation specifications and blueprints to meet customer’s satisfaction.  Inspects furniture for proper operability according to manufacturer’s guidelines. 

·        Performs a chalk layout for furniture placement and identifies any aisle spacing problems.  Must be knowledgeable in local building spacing codes. 

·        During chalk layout must be able to locate electrical and communications cores if required.  Must understand contract furniture systems electrical requirements for building hook-ups and be able to identify electrical distribution requirements on installation blueprints. 

·        Installs all types of free-standing furniture, panel and modular systems.  This includes placement, leveling, wipe-down, and touch-up of metal and wood furniture at customer’s location.  

·        Attend pre-installation meetings as required. 

·        Conducts post-installation walk-through’s with the appropriate Business Interiors by Staples personnel to identify any deficiency requirements to include: Product installation issues, Missing Product, Damaged Product, Manufacturer product issues

·        Follows all safety procedures in the performance of job duties. Observes and enforces both local, provincial, and federal OSHA and DOT safety rules and regulations. Encourages safe work behaviors, and promptly corrects conditions and unsafe behaviors which may lead to accidents. 

Additional Duties

·        May be required to unload incoming furniture trucks using material handling equipment (i.e., forklift, pallet jack).   

·        May be required to load transactional furniture orders onto truck and deliver product to customer.  Completes furniture assembly/installation as per installation specifications to meet customer satisfaction.  Inspects furniture for proper operability according to manufacturer’s guidelines. 

·        May be required maintain an efficient two-day turn-around on all furniture repair service calls, and completes all required furniture service/repair paperwork (warranty or non-warranty).

·        May be required to unload incoming furniture trucks using material handling equipment (i.e., forklift, pallet jack). 

Primary Interactions:

Basic:

·        High school diploma or general education degree (GED) required

·        Minimum of five (5) years experience in working as a contract furniture installer with additional experience desired in installing several contract furniture systems (i.e. Hayworth, Herman Miller, Steelcase, etc.)  

·        Must be experienced in using hand and electrical tools to assemble furniture

·        Must be 21 years of age or older

·     

·        Good knowledge of metro area

·        Prior experience with hand truck/dolly type equipment

·        On-the-job training for pallet jack and OSHA training for stand-up lift is required

·        Strong communication skills, both verbal and written

·        Strong interpersonal and customer relations skills

·        Time management and organizational skills

·        Good leadership skills

·        Ability to work under short lead-times and deadlines

·        Demonstrated competence in writing installation project and problem reports

·        Ability to manage customer relationships during the installation process

·        Basic computer skills

·        Ability to apply common sense to carry out instructions furnished in written and oral form.

·        Must have a valid driver’s license

·        Knowledgeable in the operation of warehouse equipment and lightweight tools (i.e., use of a forklift or pallet jack to move furniture; and lightweight tools to install and/or repair furniture)