DescriptionStaples Digital Solutions is hiring
a Senior Desktop & Mobile Engineer. The person in this
role will join a team of consultants, engineers, and analysts tasked with
designing, implementing and providing ongoing management of technology based
solutions in support of the US Retail business unit.
The person successful in this role
will have a demonstrated background in automating IT solutions for the purpose
of zero touch implementations, solid scripting skills, experience with a client
& mobile device management tools, application packaging experience, understand
management of systems in distributed environments, familiarity with data
security standards in a regulated industry, be a jack of all trades, have an
analytical mind to be able to solve complex issues and enjoys evaluating new
technologies. If you’re all that, then come join the team!
Primary Responsibilities:
- Participates
in the design and implementation of solutions to support operational and
customer facing retail store systems, i.e., point-of-sale (POS), back office
desktops, in-store kiosks, mobile devices
- Packages applications for
distribution via client management tools
- Script automate build processes and
application installations for the purposes of zero touch implementations. Have the ability to create, modify, or innovate
as opposed to having something handed to them to implement.
- Responsible for administering,
maintaining and improving an enterprise Mobile Device Management (MDM) platform
to manage in-store Android & iOS devices
- Demonstrates the ability to research
windows platform based solutions that result in the hardening of systems for a
more secure systems environment.
- Possesses the technical competency
to research chronic system or delivery problems, make fact-based decisions and
can lead a small project that removes or reduces these risks / issues
- Operates in an Agile SAFe (Scaled
Agile Framework) environment to identify, prioritize and execute work
- Participates
in the evaluation of new hardware, operating systems, and infrastructure
components
- Provides
3rd level technical support for store retail technology including hardware and software
- Provides
technical guidance to Staples' retail business and IT organizations as required
- Recommend
areas where existing policies and procedures require change or where new ones
need to be developed
QualificationsBasic:
- Bachelor's
Degree (preferably in Computer Science, MIS or another technical field)
- Minimum
3 years’ experience managing and supporting Windows desktops and servers -
registry, profiles, services and components, file system and application
compatibility (Windows 7, 10, & Server 2012 R2)
in an enterprise sized environment
- Strong
working knowledge with scripting languages – PowerShell, VBScript, Batch
- Minimum 3 years of experience with Android and/or iOS mobile
OS platforms
- Minimum 3 years of experience with Mobile Device Management platforms
like VMWare AirWatch
- Minimum
3 years’ experience working with client management tools including Microsoft
System Center Configuration Manager (SCCM)
- Experience working with application packaging
tools; Flexera AdminStudio, Wise Package Studio
- Strong troubleshooting and root
cause analysis skills
Preferred:
- Working knowledge of PCI and PII
requirements or working in a highly regulated industry such as Retail, Medical,
etc.
- Experience with SDLC and/or Agile SAFe
project methodologies
- Experience with C#, .NET, Visual
Basic or any other object-oriented programming language
- Experience working with cross
functional business and IT groups
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.