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Office Systems Furniture Installation Supervisor

Function: Supply Chain/Logistics/Inventory Planning
Location: SNA - NJ, Englewood, NJ US
Date posted: 6/7/2019 12:07:19 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1080548
Description
Our North American Supply Chain network brings technology and people together in innovative ways to deliver state–of–the–art products, services, and expertise. Our extensive portfolio of opportunities span from traditional inventory, fulfillment and delivery to specialized strategy, automation, engineering, analytics, leadership, and logistics.  Our diverse network paired with a continued commitment to and investment in our people, process, platforms and the communities in which we live and serve are the foundation on which we build our bright future.   
 
If you are interested in leveraging your talents to drive innovation, customer satisfaction, market growth, personal development and industry change in a dynamic team work environment---please explore the opportunities within our world class Supply Chain team!
 
Position Summary

Furniture Project Installation Market: Metro NY, New Jersey, PA, CT ----Coordinate and schedule daily activities related to the delivery, installation and repair of furniture products.  This position reports directly to the Manager, Division Furniture Operations.

Primary Responsibilities 
  • Supervise and direct the daily workflow activities related to scheduling, delivery, installation, service and repair activities of the furniture installation group; may direct workflow of Third Party Furniture Installers during high volume project
  • Oversee activities related to pulling, staging, and loading of furniture into delivery vehicles
  • Hire, train, evaluate, discipline and terminate furniture delivery and installation employees as needed
  • When using Third Party Furniture Installers this position will be responsible to maintain service levels with the vendor with regard to quality, accuracy, customer satisfaction and related performance metrics
  • Coordinate with furniture sales teams, design, operations and project management team members on installation project dates and timelines
  • Study and standardize procedures to improve efficiency of process
  • Assist in problem resolution and troubleshooting to resolve customer issues
  • Maintain time and personnel records
  • Observe and enforce both local, state, and federal OSHA and DOT safety rules and regulations
  • Encourage safe work behaviors and promptly correct conditions and unsafe behaviors which may lead to accidents 
  • Serve as project lead for delivery and product installations to ensure installation goes smoothly on an as needed

Qualifications

Basic Qualifications:


 

  • High school graduate or GED diploma 

  • Basic English language skills (both verbal and written communications)

  • Three (3) years’ experience managing furniture installation or installation experience at the product delivery/installation level

  • Must be at least 21 years old with a valid drivers’ license required

 




Preferred:

 

  • Previous lead or supervisory experience

  • Good knowledge of OSHA and DOT regulations 

  • Ability to effectively manage activities of the Delivery/Install/Repair associates and may oversee the activities of Third Party Installers 

  • Strong communication skills, both verbal and written

  • Strong interpersonal and customer relations skills

  • Demonstrated strong time management and organizational skills

  • Proven good leadership skills

  • Ability to work under short lead-times and deadlines

  • Computer literacy including competency related to Microsoft Windows based desktop applications

  • Ability to read construction prints and CAD installation drawings

  • Demonstrated competence in writing installation project and problem reports

  • Ability to manage customer relationships during the installation process

 



Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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