Summary
This position is an integral part of the furniture sales model, designed to collaboratively sell within the sales organization. This position is the sales resource for Strategic Account Leaders (SALs) and Account Executives, Furniture (AEFs) who uncover smaller furniture projects that require furniture sales expertise but do not require face to face sales calls. The role allows the SALs and AEF’s and Commercial/Enterprise Account Consultants to hand off opportunities and continue their selling efforts.
Engages with customers via phone or email to determine furniture needs and then develops appropriate solutions that meet the customer’s requirements from a budget, function, and time perspective. Close sales based on understanding customer needs and recommending appropriate solutions. Up-sell and cross-sell customers on related products and services. Support the sale of preferred vendors.
Responsibilities
- Responsible for proactive marketing, prospecting and closing activities to generate sales and/or outside sales leads from all campaigns
- Develops solutions for customers, including product selections
- Researches product solutions, delivery options, sourcing conditions
- Pricing and product proposals to include identifying alternative products
- Generates and revises quotes
- Submits quote to customer
- Obtains order required parameters (i.e. ship to, PO, budget center)
- Places orders and serves as the primary point of contact for customers or future orders